First, check your spam or junk folder as login emails can sometimes end up there. Make sure you entered your email address correctly and wait a few minutes for the email to arrive. If you still haven't received it after 10 minutes, try requesting a new link. If problems persist, contact us at [email protected].
To request deletion of your account and all associated data, please email us at [email protected] with the subject line "Account Deletion Request". Include the email address associated with your account and we will process your request within 30 days.
We collect your email address for authentication, your display name, and your game progress including scores, unlocked spells, and discovered scrolls. We do not sell your data to third parties. For full details, please review our Privacy Policy.
Currently, you cannot change your email address yourself. If you need to update your email, please contact us at [email protected] from your current registered email address with your new email details.
We appreciate you helping us improve Spellbinder! Please email [email protected] with a description of the issue, what you expected to happen, and any details about your device and browser. Screenshots are always helpful.
Visit the tutorial on the home page which walks you through all the game mechanics, including how to form words, use spells, activate scrolls, and compete on the scoreboard.
Yes, Spellbinder is completely free to play. There are no ads or in-app purchases.
We aim to respond to all support enquiries within 48 hours. During busy periods it may take a little longer, but we will get back to you as soon as possible.
If you couldn't find the answer to your question above, or if you're experiencing a technical issue, please don't hesitate to reach out to us.
Email us at [email protected] and we'll get back to you as soon as possible.